Airtel Kenya expands network coverage to enhance customer experience

Nairobi, Kenya June 23...Airtel Kenya announces plans to expand its network coverage to meet the growing demand for data services in the country.

The new expansion will add 349 sites currently being deployed by the close of the year and an additional 300 sites in the pipeline representing the company's commitment to enhancing connectivity and improving service quality. Currently, Airtel Kenya’s network infrastructure spans over 3200 sites, covering an impressive 89 per cent of the country across all 47 counties.

Mr.Sunil Bharti Mittal, Chairman of Bharti Airtel, while Speaking during a press conference held at the Airtel offices in Nairobi said “At Airtel, we are driven by a relentless commitment to continuous expansion and innovation. Our goal is not only to exceed customer expectations in the present but also to propel them into a future they have only begun to imagine"

Recognizing the challenges faced by customers in areas with poor network connectivity, Airtel has embraced various cutting-edge technologies and innovations to enhance connectivity, improve service quality, and provide a reliable network. These include the deployment of LTE on the2600Mhz band for capacity expansion and future 5G rollout, launch of VOLTE and Esim and the introduction of small cell/street solutions in densely populated areas such as in the Eastland areas.

“We are committed to providing our customers with a network that reaches every corner of Kenya, "said Mr. Olusegun Ogunsanya, Group CEO of Airtel Africa. “Our network expansion efforts are driven by the goal of delivering an exceptional data experience to all our customers, regardless of their location. We are constantly investing in new technologies and innovations to enhance connectivity, improve service quality, and deliver on our promise of seamless communication.

In addition to expanding its network coverage, Airtel Kenya is also committed to sustainability and environmental responsibility. As part of its network expansion plans, the company is implementing a decarbonization strategy to reduce its environmental footprint. This includes replacing end-of-life batteries with greener lithium-ion batteries to reduce greenhouse gas emissions. the company is also exploring low-carbon alternative fuels for backup energy generation and harnessing solar energy to power its network infrastructure.

Through Airtel money, the company continues to offer secure and convenient mobile wallet empowering Kenyans with seamless transactions and financial freedom. With its benefits include: sending money across all networks at affordable costs, sending money between Airtel to Airtel network for free, zero charges on utility bill payments, saving up to 40 per cent on withdrawal charges at any Airtel money agent.

“Through the launch of AirtelMoney to our customers , we have successfully provided reduced rates, unmatched convenience, and a true sense of empowerment. Our unwavering commitment to improving lives remains unyielding as we continue to deliver a seamless and reliable mobile money experience, along with more affordable voice and data services"

“We take immense pride in the tremendous value Mobile Money has brought to the people of Kenya,” said Mr. Ashish Malhotra, Managing Director of Airtel Kenya.